WHAT YOU'LL DO:
- Own and evolve the structure, systems, and workflows of AI Digital’s planning department, scaling from 40 to 75+ team members by end of year.
- Lead and mentor a team of Group Heads (direct reports), who each oversee planning pods focused on agency and brand clients.
- Ensure operational excellence through clear standard operation procedures (SOPs), automation implementation, and planning process optimization.
- Develop and execute onboarding, hiring, and training programs to maintain planning quality and consistency as the team scales.
- Collaborate with internal stakeholders (Growth, Strategy, Client Success) to ensure planning outputs meet evolving client needs.
- Serve as a process builder and knowledge unifier - aligning teams around shared methodologies, tool usage, best practices, and platform knowledge.
- Lead automation and systemization efforts to reduce turnaround time and increase planner productivity.
- Identify knowledge gaps and continuously improve team fitness.
- Support strategic thinking within planning pods and ensure strong business rationale behind each media recommendation.
- Be client-facing when needed - internally with cross-functional teams, and externally to support planning rationale or key pitch moments.
- Promote a culture of calm under pressure, continuous learning, accountability, and operational discipline.
WHAT YOU BRING:
- 10–15 years of experience in digital media planning, with 5+ years in a senior management role.
- .Proven experience managing and scaling teams of 25+ people, ideally up to 50+ in a multi-pod or multi-client structure.
- Strong background in programmatic media with fluency in tools such as DV360, The Trade Desk, and familiarity with DSP/SSP ecosystem.
- Experience building onboarding programs, defining operational processes, and supporting automation initiatives.
- Strong communication, conflict resolution, and coaching skills in fluent English (C2 level) .
- Ability to collaborate with internal teams (Growth, Strategy, Product, Client Service) and advocate for planning excellence.
- Comfort operating in a fast-paced, remote-first environment with international stakeholders.
NICE-TO-HAVE SKILLS:
- Experience building automated planning tools or scaling AI/ML-supported planning processes.
- Familiarity with retail media, CTV, or multi-channel planning dynamics, especially for US market.
- Experience supporting the productization of services or internal process documentation at scale.
- Background in agency leadership roles that combined both strategic and operational mandates.
WHAT WE OFFER:
- USD-based salary that values your expertise.
- Work from anywhere – fully remote to suit your lifestyle.
- 31 days of paid time off – 21 days of annual leave + 10 days sick leave, because balance matters.
- Growth-focused environment – access to learning resources and clear pathways for advancement.
- Fun team events: Join our online cooking classes, yoga sessions, and more – all from home!
- A Culture of Trust – Say goodbye to bureaucracy and micromanagement; we focus on results, not processes.
STEPS OF THE SELECTION PROCESS:
- HR Interview (45 minutes) - Connect with a recruiter to discuss your background, career goals, and overall fit for the role and company.
- Interview with the Chief Strategy Officer (up to 45 minutes) - Discuss your experience, motivation, and key skills with your potential manager, and explore how you can contribute to the team’s strategic priorities.
- Technical Interview (up to 60 minutes) - Demonstrate your technical expertise and walk through situational managerial cases to showcase your problem-solving and decision-making approach.
- Final Interview with the Founder (30 minutes) - Share your professional values and vision, and align on how your goals connect with the company’s mission and long-term direction.
AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.
Note: This role is open to applicants from the DO NOT DELETE. Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!
EMEA (selected countries),